That's not the only inconsistency with AlertPay. I'm Canadian, so is AlertPay. To get my account verified I have to complete 2 of 3 possible processes.
# 1
Credit File Confirmation For credit file validation, we submit your name, address and date of birth to a credit bureau to verify your identity. You are not required to submit your Social Insurance Number or Driver's License. Credit file validation WILL NOT affect your credit in any way.
Done within 24 hours.
# 2
Attestation Form An Attestation is a form that you must fill out and have signed by a guarantor or Commissioner of Oaths. To get the form signed, you must provide the guarantor or Commissioner of Oaths with a proof of address and a photo ID. Once signed, you must submit the form with your proof of address and photo ID.
I refuse to do this.
#3
Bank Account Confirmation Once you add your bank account for electronic funds transfer, we send two micro-deposits to confirm that your bank account is valid. This also allows us to verify your identity. Please note that you must confirm these micro-deposits in your AlertPay account.
I added my bank account, but... Canadian banks will not recognize AlertPay, so my verification status has said:
Bank Account Confirmation Not Completed Deposits Pending for almost a year. Yet they still list it as a verification method.